Privacy Policy

Effective date: August 12, 2026

REVĪV Regenerative Medicine (“REVĪV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website and our appointment booking and messaging services, how we use it, and the choices you have.

1. Who we are

REVĪV Regenerative Medicine
390 N Orange Ave, Suite 2300, Orlando, FL 32801
Phone: (407) 349-7155
Website: www.revivflorida.com

2. Information we collect

  • Information you give us. When you request a consultation or contact us, we collect your name, phone number, email address, and the street address where you would like to be seen, along with any information you choose to share about your condition or reason for the visit.
  • Information collected automatically. When you visit our website we may collect standard technical data such as IP address, browser type, pages viewed, and referring page, through cookies and similar technologies.

3. How we use your information

  • To schedule, confirm, remind you about, reschedule, or cancel your appointment
  • To travel to your chosen consultation location and provide the services you request
  • To respond to your questions and communicate with you about your care
  • To operate, secure, and improve our website and services
  • To meet legal, regulatory, and recordkeeping obligations

4. Text messaging (SMS) and your consent

If you provide your mobile number and opt in, we may send you appointment confirmations, reminders, scheduling updates, and replies to your questions by text message. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or HELP for assistance. Opting out of text messages does not cancel your appointment and does not affect the care you receive.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with the service providers who help us deliver the messages you have requested, and who may not use that information for any other purpose.

5. When we share information

We do not sell your personal information. We share it only:

  • With service providers who operate our scheduling, messaging, email, payment, and website systems on our behalf, under obligations of confidentiality
  • With clinicians and staff involved in your care
  • When required by law, subpoena, or to protect the rights, safety, or property of our patients, staff, or the public
  • In connection with a merger, acquisition, or sale of assets, subject to this Policy

6. Health information and HIPAA

Health information created or received in the course of providing care is protected health information and is handled in accordance with applicable federal and Florida law, including HIPAA where it applies. This website Privacy Policy is not a Notice of Privacy Practices; our Notice of Privacy Practices is provided to patients in connection with treatment. Please do not send detailed medical information through unsecured email or text.

7. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure. We retain information for as long as needed to provide services and to meet legal and medical recordkeeping requirements.

8. Your choices

You may opt out of text messages by replying STOP, opt out of marketing email by using the unsubscribe link, and ask us to correct or delete information we hold about you by contacting us using the details below. Some information must be retained where the law or medical recordkeeping rules require it.

9. Cookies

Our website uses cookies and similar technologies for site functionality and analytics. Most browsers let you refuse or delete cookies; some parts of the site may not work properly if you do.

10. Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information online.

11. Changes to this Policy

We may update this Policy from time to time. The effective date above shows when it was last revised.

12. Contact us

Questions about this Policy or about how we handle your information: email info@revivflorida.com, call (407) 349-7155, or use our contact page. Mail: REVĪV Regenerative Medicine, 390 N Orange Ave, Suite 2300, Orlando, FL 32801.